PRINCESS CRUISES CAREER OPPORTUNITIES AMERICA

Overview

Princess Cruises, established in 1965, is one of the largest and most popular cruise lines in the world, offering premium cruise experiences across various destinations worldwide. Known for its commitment to exceptional service, innovation, and delivering memorable vacations, Princess Cruises has a fleet of over 15 ships, providing voyages to destinations across the globe, including the Caribbean, Europe, Alaska, Asia, and more.

The cruise line is a subsidiary of Carnival Corporation & plc, the world’s largest cruise company, and is headquartered in Santa Clarita, California. Princess Cruises is known for its commitment to family-friendly, yet luxurious cruises, with an emphasis on gourmet dining, enriching excursions, and diverse onboard entertainment.

Key Information

Revenue (2022): Approximately $3.5 billion (estimate based on Carnival Corporation’s performance)
Employees: Over 30,000 employees globally
Market Segment: Premium cruising, family-friendly, luxury
Global Presence: Over 15 ships, sailing to more than 330 destinations worldwide in over 60 countries.

Key Business Areas

Cruise Operations: Princess Cruises offers ocean and destination-focused voyages. It caters to families, couples, and solo travelers, providing various itineraries ranging from short 3-day cruises to extended voyages of 14 days or more.
Loyalty Program: Princess Cruises operates the Captain’s Circle loyalty program, rewarding repeat passengers with benefits such as onboard credits, priority check-in, discounts on future cruises, and access to exclusive events.
Cruise Options: Princess offers a wide variety of cruises, including:
- Caribbean Cruises
- Alaska Cruises
- Mediterranean Cruises
- Hawaii Cruises
- Australia/New Zealand Cruises
- Asia & South Pacific Cruises
- Panama Canal Cruises
- World Cruises (long voyages that span several continents)

Brand Identity & Experience

Elegant yet Relaxed Experience: Princess Cruises combines the best of both worlds – a luxurious cruise experience that is not overly formal but still elegant and refined. The ships are designed to offer guests a relaxed atmosphere with upscale services.
Signature Features:
- Movies Under the Stars: A unique, open-air movie screen that shows films on deck under the stars. This has become one of Princess’ signature experiences.
- Dining Excellence: Princess Cruises offers a wide variety of dining options, from traditional dining rooms to specialty restaurants featuring Italian, steakhouse, seafood, and buffet options. There’s also 24-hour room service available.
- Themed Cruises: Princess frequently hosts special themed cruises, including music cruises, culinary experiences, and wine-focused sailings.
- Onboard Activities: From cooking demonstrations and art auctions to Broadway-style performances, Princess Cruises offers diverse entertainment and enrichment options for all ages.
- Family-Friendly: Princess provides dedicated spaces and programs for children and teens, such as Camp Discovery, which features age-appropriate activities and fun programs for younger guests.
Innovative Technology: Princess Cruises embraces the latest technology with initiatives like the MedallionClass experience. This innovation allows guests to enjoy features such as keyless stateroom entry, interactive onboard services, and real-time tracking of their vacation preferences and requests via the Medallion app.

Key Features & Services

Accommodation: Princess Cruises offers a wide range of accommodations, from inside cabins to luxurious suites. Staterooms are equipped with modern amenities, and the suites offer upgraded perks like private balconies, larger living spaces, and concierge services.
Dining: Dining options include everything from buffet-style meals to gourmet restaurants:
- Anytime Dining: Guests can dine at their leisure in select restaurants.
- Specialty Dining: Princess offers specialty restaurants like Sabatini’s Italian Trattoria, Crown Grill, and Share by Curtis Stone (with celebrity chef Curtis Stone).
- Main Dining Rooms: Elegant dining rooms offering fixed seating or flexible options for guests to enjoy a wide range of international and American cuisine.
Onboard Entertainment: Princess Cruises provides top-tier entertainment, including:
- Broadway-style shows in the ship’s theaters.
- Live music performances, including jazz bands, orchestras, and solo acts.
- Movies Under the Stars: An outdoor theater with a giant screen for enjoying movies, concerts, and sports games under the stars.
Wellness & Spa: Many ships feature luxurious spas and wellness centers with services like massages, facials, and yoga. The Lotus Spa offers a full range of rejuvenating treatments. Princess also offers fitness centers, jogging tracks, and fitness classes.
Excursions: Princess Cruises offers a wide array of shore excursions designed to enhance the guest experience. Options range from cultural and historic tours to adventurous activities like hiking, snorkeling, and wildlife watching.
MedallionClass Technology: Princess Cruises introduced its OceanMedallion service, a wearable device that helps enhance the guest experience. It allows for seamless boarding, room access, personalized services, food and beverage delivery, and more. The Medallion app also enables guests to make reservations, track their luggage, and view entertainment schedules.

Fleet Overview

Princess Cruises operates a diverse fleet of ships that range from mid-sized vessels to large luxury ships. Key ships in the fleet include:

Royal Princess: A modern and elegant ship offering a wide range of amenities and entertainment options.
Caribbean Princess: A favorite for Caribbean voyages, with features like the Movies Under the Stars outdoor theater and a large pool deck.
Crown Princess: Known for its luxury and premium service, it offers a range of itineraries including the Mediterranean and Alaska.
Sky Princess: One of the newer ships in the fleet, offering an updated design with enhanced staterooms, dining options, and entertainment.
Enchanted Princess: A sister ship to Sky Princess, with luxurious staterooms and excellent dining venues.
Discovery Princess: The latest addition to the fleet, built with new features, modern luxury, and an array of entertainment options.